Shipping Information
Dispatch times
The majority of our orders ship the same or within the next day, with 95% of our orders shipping within 2 working days. Sometimes in busy periods, or due to stock delays, it can be longer. We will contact you if we expect your order to take longer than 3 working days to ship.Shipping Times
We use a number of couriers on your behalf, mainly Australia Post. Shipping times can depend on the time of year and your location, and range from 1-6 days typically.
Wholesale and Retail Shipping Rates
We discount our shipping based on volume as follows:
Orders less then $400*: Full freight
Orders above $400*: 50% freight discount
Orders above $6,000* or by the Pallet: 100% freight free
*Total final spend on products after any discounts, excluding shipping. Our free shipping option is available for customers allowing us to select the cheapest option.
International Shipping
We currently only export to Wholesale and Retail customers. Due to custom restrictions, we cannot accept returns and advise working with an appropriate freight forwarder. We would be delighted to work with you to get Nutty Dog & Co to different countries so please contact us to talk further.
Other Shipping Notes
- PO Boxes, Parcel Collect etc – Please choose Australia Post
- Pick up is not available